Please expect delays in shipping times due to lasting effects of COVID-19 Please visit Shop Policies
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astroxnot

FAQ

How long does shipping take?

✿ Due to the lasting effects of Covid-19, please expect delays and extended shipping times

✿ For a full list of shipping time approximations, please visit Shop Policies

Is shipping tracked?

✿ All orders come with tracked shipping

Damaged or lost item?

✿ Unfortunately once orders are sent out, they are the responsibility of the carrier. I am not responsible for any items that are lost or damaged in transit. If you are missing an order, please contact me and I will try my best to sort it out.

✿ If you believe the issue is a production error, please DM me on either Twitter or Instagram, or use my contact form, and we'll sort something out!

Do you do refunds?

✿ All sales are final. Refunds/Returns work on a case-by-case basis. Please email [email protected]

What do I do if I put the wrong address?

✿ Please contact me ASAP with the correct shipping address before the order is shipped. I am not responsible for any missed/ delayed packages due to incorrect shipping addresses

Can you make a print / sticker / charm of ____?

✿ If I’ve already made the art, chances are yes! Please DM me on either Twitter or Instagram if you have any products you’d like to see

Is your packaging recyclable?

✿ Yes! All my packaging is 100% recyclable and/or biodegradable, including the clear sleeves. My mailers are also made of 100% recycled material!